kramat77 Privacy Policy

1. Introduction and Scope

This Privacy Policy applies to personal information processed when you visit kramat77, create or use an account, browse casino or sports content, make a payment, complete identity verification, activate a responsible-gambling control or communicate with customer support. It also applies to information generated through normal security and technical operations.

References to “you” or “your” mean the person whose information is processed. References to “we”, “us”, “our” or the “platform” mean kramat77. By using kramat77, you acknowledge that your information may be processed as described here and in accordance with applicable privacy requirements, including Malaysian data-protection principles where relevant.

This policy does not override rights that cannot lawfully be excluded. If you do not agree with the described processing, you should discontinue use of kramat77 and request closure of any existing account, subject to necessary security, transaction and legal checks.

2. Definitions

• Personal information means information relating to an identified or reasonably identifiable individual.
• Processing includes collecting, recording, organising, storing, reviewing, sharing, restricting or deleting information.
• KYC means Know Your Customer checks used to confirm identity, age and payment ownership.
• Device data means technical information such as browser type, operating system, language and security identifiers.
• Service provider means an authorised organisation that supports kramat77 operations under appropriate contractual controls.
• Cookies means small data files or comparable technologies used for essential functions, preferences and security.

3. Information We Collect

kramat77 may collect information that you provide directly, information created through account activity and technical information generated when the platform is accessed. The exact categories depend on the services you use.

3.1 Registration and Profile Information

Registration details may include your full name, date of birth, residential address, mobile number, email address, account credentials, communication preference and preferred currency. Malaysian accounts may use MYR or RM as the account currency. You must provide accurate information and keep material details current.

3.2 Identity and Verification Information

When KYC is required, kramat77 may process a valid MyKad, Malaysian driving licence, passport, recent proof of address, selfie or payment-ownership record. Additional information may be requested where reasonably necessary to prevent fraud, confirm age or review the source of funds.

3.3 Transaction and Payment Information

Payment records may include the selected method, amount, date, status, transaction reference and masked account information. Methods may include Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, DuitNow, FPX or USDT TRC20. kramat77 does not need your banking password, card PIN or one-time authorisation code.

3.4 Account and Gambling Activity

kramat77 may record deposits, withdrawals, bonuses, casino wagers, sports bets, settlement results, device sessions and responsible-gambling settings. Sports records may show selections involving the EPL, Liga Super Malaysia, UFC or other events. Such records are necessary to administer balances, resolve disputes and monitor account safety.

3.5 Technical and Support Information

Technical records may include IP address, approximate location, browser, device type, operating system, login timestamps and error logs. Support records may contain the messages, attachments and transaction references you submit when asking kramat77 for assistance.

4. How Personal Information Is Collected

Information is collected when you enter details on kramat77, complete an account action, use a cashier method, contact support or activate a responsible-play setting. Some information is generated automatically through security logs, cookies and account records.

kramat77 may also receive limited information from authorised payment processors, identity-verification providers, fraud-prevention services and banking channels. For example, a payment partner may confirm whether a DuitNow or FPX transaction succeeded without disclosing your full banking credentials.

If you provide information about another person, you must have a lawful and appropriate reason to do so. You must not upload another person's identity document, use somebody else's payment account or create a kramat77 profile on their behalf.

5. Purposes of Data Processing

kramat77 may process personal information for the following purposes:

• Creating, maintaining and securing your account.
• Confirming age and enforcing the minimum requirement of 21 years.
• Completing KYC, anti-fraud and payment-ownership checks.
• Processing deposits, withdrawals, refunds and transaction enquiries.
• Recording casino activity, sports bets, balances and settlement outcomes.
• Providing support in English and other available service languages.
• Detecting duplicate accounts, unauthorised access, collusion and bonus abuse.
• Operating deposit limits, session reminders, cooling-off periods and self-exclusion.
• Improving performance, correcting errors and maintaining platform availability.
• Meeting lawful regulatory, accounting, security and dispute-resolution obligations.

kramat77 seeks to use information only where the purpose is connected with service delivery, account security, a legal requirement, legitimate operational needs or valid consent where consent is required. Information will not be used in a manner materially incompatible with the purpose for which it was collected unless lawful notice or permission is provided.

6. Age Verification and Responsible Gambling

kramat77 is intended solely for adults aged 21 and above. Date-of-birth and identity information may be used to verify eligibility and prevent underage access. If kramat77 reasonably suspects that an account belongs to an underage person, access may be restricted while verification takes place.

Gambling activity may also be reviewed to operate responsible-play controls and identify patterns that could indicate harm. Relevant information may include deposits, losses, session duration, limit changes, failed payment attempts and requests to reopen an account. This processing supports deposit limits, self-exclusion and appropriate player-safety communication.

7. Cookies and Similar Technologies

kramat77 may use cookies or comparable local-storage technologies to maintain login sessions, remember language choices, protect account access, distribute site traffic and identify technical faults. Essential cookies support core functions and may be necessary for the site to operate securely.

Browser settings can be used to remove or restrict cookies. Blocking essential cookies may prevent login, cashier or preference features from working correctly. kramat77 does not use a cookie setting to request your banking PIN, payment password or one-time security code.

8. Sharing and Disclosure

kramat77 does not sell personal information as an ordinary business practice. Information may be disclosed only where reasonably necessary for an authorised operational purpose, including payment handling, identity verification, hosting, cybersecurity, customer support, professional advice or compliance with a lawful obligation.

Service providers are expected to process information under appropriate confidentiality, security and purpose limitations. The information shared should be limited to what the provider needs for its assigned task. For example, a payment processor may receive transaction and account-matching details, while a verification provider may receive identity documents required for KYC.

kramat77 may also preserve or disclose information where reasonably required to respond to a valid legal process, investigate fraud, protect users, enforce platform terms or defend a legal claim. Requests are assessed for authority, scope and relevance before disclosure.

9. International Data Processing

Some authorised technology, verification or support providers may operate outside Malaysia. Where information is processed internationally, kramat77 seeks to apply appropriate contractual, technical and organisational safeguards consistent with applicable data-protection requirements.

Different countries may have different privacy frameworks. International processing does not remove the responsibility to protect information, restrict its use and maintain reasonable security throughout the service relationship.

10. Data Retention

kramat77 retains personal information only for as long as reasonably required for the purpose of collection and any applicable legal, security, accounting or dispute-resolution obligation. Retention periods may differ between profile details, KYC documents, payment records, game transactions, support messages and technical logs.

Closing an account does not always result in immediate deletion. Certain records may need to be retained to prevent fraud, enforce self-exclusion, resolve a transaction, meet accounting obligations or respond to a lawful claim. When information is no longer required, kramat77 may delete, anonymise or securely isolate it according to the applicable retention process.

11. Information Security

kramat77 uses reasonable safeguards designed to protect information against unauthorised access, accidental loss, improper alteration and unlawful disclosure. Measures may include HTTPS encryption, access controls, authentication checks, activity monitoring, restricted staff permissions and secure document-handling procedures.

No online system can provide an absolute guarantee against every risk. Users also play an important role in account security. Choose a unique password, protect your device, avoid public or shared logins and report suspicious kramat77 activity promptly. Never send an identity document through an unsecured public chat or disclose a one-time banking code.

12. Your Privacy Rights and Choices

Subject to applicable law, identity verification and lawful exceptions, you may request information about how kramat77 handles your personal data. Rights may vary according to the nature of the information, the purpose of processing and the legal requirements that apply.

kramat77 may request reasonable proof of identity before completing a privacy request. This helps prevent another person from gaining access to your profile, KYC documents or payment records. A request may be limited where disclosure would affect another person's privacy, undermine fraud prevention or conflict with a lawful retention obligation.

13. Promotional and Service Communications

Essential service messages may include login alerts, verification requests, payment status updates, security warnings, policy changes and responsible-gambling notices. These messages may be necessary for kramat77 to administer an active account safely.

Promotional communications may describe eligible casino offers, sports campaigns or loyalty benefits. Where applicable, users may change their promotional preferences. Opting out of marketing does not prevent kramat77 from sending necessary transactional, security or legal notices.

14. Automated Security Decisions

kramat77 may use rules-based monitoring to detect unusual logins, payment inconsistencies, duplicate accounts, rapid limit changes or suspicious betting patterns. Such systems help protect users and the platform from fraud and unauthorised activity.

A security alert may cause temporary restriction or additional verification. Where appropriate, material account decisions can be reviewed using transaction records, identity documents and relevant user explanations rather than relying solely on an automated signal.

15. Privacy Policy Changes

kramat77 may update this Privacy Policy to reflect changes in technology, payment methods, security controls, legal duties or platform services. The effective date will be revised when a material update is published.

Users should review this page periodically. Where appropriate, kramat77 may also present a notice through an account or service message. Continued use after an update means the new policy applies from its stated effective date, subject to any consent requirement imposed by applicable law.